Privacy Policy

1. Personal Information We Collect

1.1 Information Required to Use the CamboTown Platform

We collect personal information about you when you use the CamboTown Platform. Without it, we may not be able to provide all services requested. This information includes:

• Contact information, account, profile information. Such as your name and email address.

1.2 Information You Choose to Give Us

You can choose to provide us with additional personal information. This information may include:

• Additional profile information. Such as your phone number, city, profile picture, and personal description.

• Other information. Such as when you fill in a form, add information to your account, respond to listings, post a listing, make an offer, communicate with our support team and other Members, or share your experience with us.

1.3 Information Automatically Collected by Using the CamboTown Platform

When you use the CamboTown Platform, we automatically collect personal information. This information may include:

• Geo-location Information. Such as precise or approximate location determined from your IP address or mobile device’s GPS, depending on your device settings.

• Usage Information. Such as the pages or content you view, searches for Listings, and other actions on the CamboTown Platform.

• Log Data and Device Information. Such as details about how you’ve used the CamboTown Platform (including if you clicked on links to third-party applications), IP address, access dates and times, hardware and software information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the CamboTown Platform. We may collect this information even if you haven’t created a CamboTown account or logged in.

• Cookies and Similar Technologies. CamboTown uses cookies to store information about visitors’ preferences, record user-specific information on which pages the user accesses or visits, and customize web page content based on visitors’ browser type or other information that the visitor sends via their browser. CamboTown has no control over third-party sites that the user may visit by clicking on links on the CamboTown website. These sites may track your IP address and/or save cookies on your computer. CamboTown has no control over or access to this data. Some of our advertising partners may use cookies and web beacons on our site. These may include Google, Media.net, Amazon, and possibly others. Some of these third-party ad servers or ad networks use technology to send the advertisements and links that appear on CamboTown directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as Cookies, JavaScript, or Web Beacons) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and/or to personalize the advertising content that you see. CamboTown has no access to or control over these cookies that are used by third-party advertisers.

• Payment Transaction Information. Such as partial information about the payment instrument used (last 4 digits), date and time, payment amount, payment instrument expiration date, billing postcode, Stripe/PayPal email address, your address, and other related transaction details.

1.4 Personal Information We Collect from Third Parties

We collect personal information from other sources, such as:

• Third-Party Services. If you link, connect, or log in to the CamboTown Platform with a third-party service (e.g., Google, Facebook, Apple, Microsoft), you direct the service to send us information such as your registration and profile information as controlled by that service or as authorized by you via your privacy settings at that service.

2. How We Use the Information We Collect

2.1 Provide, Improve, and Develop the CamboTown Platform

Such as to:

• Enable you to access the CamboTown Platform.

• Enable you to communicate with other Members.

• Process your requests.

• Perform analytics, debugging, and research.

• Provide customer service and training.

• Send you messages, updates, security alerts, and account notifications.

• Personalize and customize your experience based on your interactions with the CamboTown Platform, your profile information, and preferences.

2.2 Create and Maintain a Trusted and Safer Environment

Such as to:

• Detect and prevent fraud, spam, abuse, security and safety incidents, and other harmful activity.

• Conduct security investigations and risk assessments.

• Verify or authenticate information provided by you.

• Conduct checks against databases and other information sources.

• Comply with our legal obligations.

• Resolve disputes with our Members.

• Enforce our agreements with third parties.

• Comply with law, respond to legal requests, prevent harm, and protect our rights.

• Enforce our Terms and other policies.

3. Sharing and Disclosure

3.1 Sharing with Your Consent or at Your Direction

Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your CamboTown account or participating in promotional activities by CamboTown partners or third parties.

3.2 Sharing Between Members

To help facilitate communications or other interactions between Members, we may need to share certain information such as:

• When a message is sent, certain Sender’s information may be shared with the Recipient, including email address, name, profile image, and other contact information.

• When an offer is accepted by the Recipient, certain information may be shared between the Sender and the Recipient.

3.3 Information You Publish in Profiles, Listings, and Other Public Information

Certain information may be publicly visible to others, such as:

• Your public profile page, which includes your profile photo, name (real or alias where applicable), phone number, description, and city.

• Listing pages that include item details, descriptions, photos, location, and additional information.

• Reviews, ratings, and other public feedback.

3.4 Complying with Law, Responding to Legal Requests, Preventing Harm, and Protecting Our Rights

We may disclose your information to courts, law enforcement, government agencies, tax authorities, or authorized third parties when required by law.

4. Other Important Information

4.1 Analyzing Your Communications

We may review, scan, or analyze your communications on the CamboTown Platform for fraud prevention, risk assessment, regulatory compliance, research, analytics, and customer support purposes.

4.2 Third-Party Partners & Integrations

Parts of CamboTown may link to third-party services not owned or controlled by CamboTown, such as Stripe. Use of these services is subject to their respective privacy policies.

5. Your Rights

5.1 Managing Your Information

You can access and update some of your personal information through your Account settings.

5.2 Data Erasure

You can request that your personal information be deleted via the Contact Us page or by sending an email to admin@cambotown.com.

6. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If changes occur, we will update the “Last Updated” date. If you disagree with the changes, you can cancel your account.

7. Contact Information

For questions or complaints about this Privacy Policy or CamboTown’s handling of personal information, you may use the Contact Us page or email legal@cambotown.com.